Returns & Exchanges

At 1MD Nutrition, we stand behind our products with a 90-day money-back guarantee to ensure your complete satisfaction. If you are not entirely pleased with your purchase, you may return the items within 90 days for a full refund of the purchase price, excluding shipping and handling.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team via phone or email to obtain a Return Merchandise Authorization (RMA) number and the correct return shipping address.

• 2.
  Prepare Your Package

  Securely pack the unused portion of the product or the empty bottles in their original packaging, ensuring the RMA number is clearly written on the outside of the box.

• 3.
  Ship the Item

  Send your return package through a trackable shipping method like USPS, UPS, or FedEx to the fulfillment center address provided by our support team.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7 to 10 business days.